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Google Announces New Process for Smooth Client Account Transfers

A Revolution for Agencies and Clients

4 min read

Highlights

  • Google Ads account owners are now capable of changing the client’s account from the manager account.
  • There is no necessity to call the Google Ads support line for help.
  • The new “Change Who Pays” process simplifies the process of account transfer and saves time.

Source: Freepik_log-concept-landing-page

This has been a revolution with Google introducing a new process termed “Change Who Pays,” in terms of how client accounts transfer between agencies. The new feature allows Google Ads users the chance to initiate account transfers directly from within their manager accounts without having to get to Google Ads Support. The new process aims at streamlining the whole process involved in transferring accounts between agencies and clients, thus saving them precious time and effort.

The “Transfer Who Pays” was actually only introduced since it is now possible to transfer a client account to another agency by contacting Google Ads support and providing them with the necessary details. This method took almost plenty of time and usually ended up in delays. Google realized the need for an efficient solution and, therefore, developed the new feature where the entire transfer becomes simpler and available to users.

One of the ways to modify who pays for a client account is by using “Change Who Pays.” Here, only two main pieces of information are required: the Ads manager account ID of the new payer and the desired date of transfer. Once that is filled out and submitted, a transfer is initiated, and the client account is seamlessly moved over to the new agency.

The “Change Who Pays” roll-out has been highly welcomed by both clients and agencies. Most reported favorable opinions about the process since it has been more efficient and easier to do compared to the longer transfers. Another advantage of users now is the absolute elimination of Google Ads support; hence, they can easily do their transfers at their preference.

In order to follow up with the changing nature of the digital marketing landscape, Google has always strived towards innovation that ensures continuous meeting of user needs. The “Change Who Pays” move has been a landmark in efforts to make the process easier and in control for agencies and their clients when it comes to transferring client accounts.

Impact of “Change Who Pays” on the Digital Marketing Arena

This is the “Change Who Pays” move that will first set it as the most historic development in the evolution of the landscape of digital marketing. Google has simplified a process known long to be cumbersome and time-consuming by allowing Google Ads users to initiate independent transfers of client accounts. It has a far-reaching implication for agencies, clients, and the industry at large.

Greater Efficiency and Flexibility

One of the most glaring advantages of “Change Who Pays” is that it saves time. A process in which clients’ accounts transfer can now be initiated much sooner through the new process means an agency does not have to wait for Google Ads support to process the requests, which can lead to delays and disruptions of service.

The “Change Who Pays” option makes it more flexible both for the agencies as well as the clients. Agencies can onboard new clients or transfer existing ones to other teams working for their organization promptly. Clients have much greater control over account management and can easily change to a different agency if they are not satisfied with the existing service provider.

Greater Client Satisfaction

Easy transfer of client accounts is a major factor in improving client satisfaction. A more efficient and convenient process has been afforded to Google to reduce the frustration and inconvenience that may arise in transferring accounts. This further helps lead to stronger relationships between agencies and their clients.

More control over the control of clients in digital marketing campaigns is another benefit of “Change Who Pays.” This encourages them to look easily for other agencies if their existing ones do not work in their favor.

Implication for Agencies

It has opened up new opportunities and challenges for agencies in digital marketing as well with the “Change Who Pays.” One hand allows it to become easier to allow agency prospects to transfer directly into that agency, attracting and retaining clients. Agencies have to be prepared to operate through a more competitive landscape where the power of greater ability for the client to switch providers is possessed.

The agencies will, therefore, have to concentrate on delivering unique service, establishing a high degree of client relationship, and differentiating themselves from other competitions. Therefore, the differentiation may require investment in advanced tools and technologies, developing specialist expertise, and unique value propositions.

Future Prospect

The impact of “Change Who Pays” is likely to be felt for years to come as the digital marketing landscape continues to evolve. Thus, it is crucial that both the agencies as well as the clients keep themselves abreast of the happenings and then adjust their strategies accordingly.

Of course, Google might also just announce further feature additions or improvements on “Change Who Pays” down the line. Maybe – for instance – they could speed up the process of transferring ownership further or connect with other tools on Google Ads.

In a word, this is “Change Who Pays,” and this marks one pretty interesting move in the world of digital marketing. Google has made it easier to transfer a client account by giving agencies and clients the capability to work more efficiently and effectively. As time goes by, it is certain that this innovation will have far-reaching impacts on how digital marketing campaigns are managed and delivered.

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